Yesterday, I had a client email me in a panic.
“My Facebook's not right. I can see everybody…”
My first thought was “cool.” Facebook's changed again and now you can see everyone in your news feed again instead of the one's they choose in their current algorithm. But, when I logged into his account, that wasn't the case. His news feed looked totally normal but his notifications feed didn't. Instead of having notifications of friends interacting with his posts or comments on his business page, it was filled with what seemed to be everyone's notifications. I was puzzled as I hadn't seen that before so I started to poke around.
Years ago, Facebook added lists so people would stop complaining about not seeing a friends posts. I've never used it because if you interact with someone enough or they with you, you will usually see their posts and honestly, if I really want to know what someone's up to, I just click on them and scroll down their wall. However, others like this feature and have added people to lists. As you can see below, Facebook gives you three options. My client chose 300 people that he wanted to show up in his feed. Unfortunately, that meant that all their alerts showed up in his notifications with stars by them.
Imagine logging on to your Facebook and clicking on the notifications drop down to see what's going on and you don't see any of your own posts. That's what happened to my client. He had hundreds of notifications that weren't related to his posts ranging from “Susie posted a picture” to “Bob commented on Bill's post.” And, of course he was confused.
Lists are great for people that want to be 100% sure they see someone's posts on Facebook or if you want to restrict someone with out hitting the unfriend button. But, they may not be the best idea for a business person or blogger because it makes it harder to get to the information you need about your personal or business Facebook page. As I scrolled through his notifications, I completely understood his frustration. He couldn't find his posts that people were commenting on and desperately needed to reply for business.
So, that's my handy tip of the day. Do you want a close friends list on Facebook. Maybe? But if you're a heavy user of Facebook like me? Probably not.